State Farm® Insurance Agent Doug Jones

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

adan Gaal

June 6, 2025

1 out of 5

"There was one missed payment for my insurance which was not fault , but they denied me to be as their customer, after more than years. Got better deal than them now from other insurance company luckily."

Greg

February 26, 2025

5 out of 5

"Doug Jones Rocks thanks"

We responded:

"Thanks Greg we appreciate the 5 star review. If any of your friends and family need the same service we would be honored to help them too "

Duy Nguyen

December 19, 2024

5 out of 5

"Awesome service, fast and friendly. 👍"

We responded:

"Thank you Duy for the 5 star review . We appreciate feedback from our valued customers "

Rupinder singh

November 25, 2024

5 out of 5

"Good"

We responded:

"Rupinder, thank you for the 5 star review . Appreciate serving you for your insurance needs. Let us know if we can help your friends and family too."

Mayela Reyes

November 1, 2024

5 out of 5

"Exelente service y comunicacion gracias Dain Rupe 🙏"

We responded:

" gracias por la reseña de 5 estrellas. Apreciamos que confíe en nosotros para sus necesidades de seguro."

sheila fos

September 24, 2024

5 out of 5

"Dain was amazing, he explained to me thoroughly what was going on with my account. He worked some numbers around to help me save some money. Great customer service."

We responded:

"Thank you for the review and trust in us to handle your insurance "

jonathan Ortiz

August 16, 2024

5 out of 5

"Excelente servicio y maravillosa atención ✨"

We responded:

"Thank you we appreciate having customers like you!"

Vy Nguyen

June 27, 2024

5 out of 5

"Dain provides us with an excellent customer services! Quick response and friendly. I will recommend to my friends and family!"

We responded:

"Thank you we love hearing about Dain and the team taking care of our customers "

Sercan Hepsener (Serge)

June 18, 2024

5 out of 5

"I've had the pleasure of working with Dain for my insurance needs. He took the time to understand my specific requirements, and answered all my questions patiently. He reached out some people on my behalf to whom I had hard times reaching out. I highly recommend Dain to anyone seeking insurance guidance."

We responded:

"Wow thanks for the feedback on Dain . We are grateful for your trust in our office "

Jim Dean

May 21, 2024

5 out of 5

"less then 5 minutes to take care of 2 problems, thank you"

We responded:

"Thanks Jim appreciate the review "

Rogue Aquariums

May 16, 2024

5 out of 5

"Amaris was very helpful and spent about half an hour answering questions i had concerning my auto coverage."

We responded:

"Thank you for the review we appreciate you too"

Maria Riemer

April 17, 2024

5 out of 5

"I'm very happy he it was very professional very helpful he answered all my questions 😊😊"

We responded:

"Thank you Maria we appreciate getting feedback from our customers it helps Us make sure we are doing the job the way we want to . Have a great day "

Vicky Caballero

April 8, 2024

5 out of 5

"Dain, the agent who assisted me is very knowledgeable and very professional."

We responded:

"Thank you Vicky we appreciate you leaving us a review . I let Alice know too"

Tod Packer

April 30, 2025

1 out of 5

"Lori is trash. Doesn’t give a crap about the customer. Want to talk to anyone talk to Debra. Leaving after being a customer over 10 years. Clearly loyalty doesn’t matter for them just money. One an accident happens they always look for the cheapest option."

We responded:

"Vlad you left this on the Doug Jones Agency not Deborah’s office. Please consider deleting this review of Lori and Debra as they are a different State Farm Agency entirely ."

Arielle Tant

January 31, 2025

5 out of 5

"The people at Doug's office are AMAZING! Super friendly, always willing to answer any questions- they are a great group of people to work with! **Shout out to Dain!!"

We responded:

"Really appreciate the kind words Arielle . We appreciate any friends and family you can send our way that want the same friendly service "

Onlyplaying Games101

November 26, 2024

5 out of 5

"Great service -Stephanie"

We responded:

"Thank you we appreciate you taking the time to provide the feedback "

Marlyn Kraft

November 9, 2024

5 out of 5

"I enjoy working with Dain at Doug Jones Insurance. He is very easy to work with and resourceful."

We responded:

"Marlyn thank you for the 5 star review and mentioning Dain we appreciate you trusting us with your insurance needs "

Mike Tarro

October 1, 2024

5 out of 5

"Dain was very helpful and personable."

We responded:

"Thanks for the great feedback on Dain. We appreciate customers like you !!!"

Yi Jun Chiu

September 20, 2024

5 out of 5

"My experience with Dain was wonderful! He explained everything thoroughly and swiftly. With lots of personal consideration to help me navigate my future. He’s a really fun guy as well that made the interaction that much greater."

We responded:

"Thank you for the review. We appreciate you and glad Dain delivered awesome service "

Kathleen Price

August 7, 2024

5 out of 5

"Dain wasa big help in giving me a quote for my car insurance ,,I will definitely will be calling him back , ! Thanks"

We responded:

"Awesome appreciate the 5 star review . Thanks for the kind words about Dain he’s always ready to help with any insurance needs "

Diego Carreon

June 19, 2024

5 out of 5

"Mucnisimas grasias oyga may amiable y may buen serbisio grasias"

We responded:

"Mucho Gracias "

Joel

May 28, 2024

5 out of 5

"The lovely employees at Doug Jones have been friendly and helpful in the last 9+ years I've done business here!"

We responded:

"Appreciate you taking the time Joel. We love customers like you too "

Michael Buss

May 20, 2024

5 out of 5

"I had the opportunity to review my homeowners policy with Amaris Newport. She was exceptionally knowledgeable and assisted me in understanding the impact of adding or deleting many of the many coverages available. This process took quite awhile, but she maintained a helpful and cheerfull attitude. Thank You!!"

We responded:

"Awesome. We appreciate the time customers give us to review their coverages and make sure it meets your needs "

Jassi

April 8, 2024

5 out of 5

"Amaris Newport is amazing. She handled my unique situation with such care. She communicated effectively and efficiently. She followed up with me about my car and renters insurance with every change. Her overall customer service was awesome! She represents State Farm very well! Thank you Amaris! You’re awesome!"

We responded:

"Thanks Jassi. We think Amaris is a Pro too . Glad we have you as a customer too "

Rodney Wilkinson

March 12, 2024

5 out of 5

"Amazing service with an agent who found me the very best deals. Thanks for everything."

We responded:

"Thanks Rodney we appreciate the 5 star review and nice comments about our team ."