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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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adan Gaal

June 6, 2025

1  out of  5
rating by adan Gaal
"There was one missed payment for my insurance which was not fault , but they denied me to be as their customer, after more than years. Got better deal than them now from other insurance company luckily."
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Tod Packer

April 30, 2025

1  out of  5
rating by Tod Packer
"Lori is trash. Doesn’t give a crap about the customer. Want to talk to anyone talk to Debra. Leaving after being a customer over 10 years. Clearly loyalty doesn’t matter for them just money. One an accident happens they always look for the cheapest option."
We responded:
"Tod you left this on the Doug Jones Agency not Deborah’s office. Please consider deleting this review of Lori and Debra as they are a different State Farm Agency entirely ."
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Arielle Tant

January 31, 2025

5  out of  5
rating by Arielle Tant
"The people at Doug's office are AMAZING! Super friendly, always willing to answer any questions- they are a great group of people to work with! **Shout out to Dain!!"
We responded:
"Really appreciate the kind words Arielle . We appreciate any friends and family you can send our way that want the same friendly service "
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Duy Nguyen

December 19, 2024

5  out of  5
rating by Duy Nguyen
"Awesome service, fast and friendly. 👍"
We responded:
"Thank you Duy for the 5 star review . We appreciate feedback from our valued customers "
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Rupinder singh

November 25, 2024

5  out of  5
rating by Rupinder singh
"Good"
We responded:
"Rupinder, thank you for the 5 star review . Appreciate serving you for your insurance needs. Let us know if we can help your friends and family too."
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Marlyn Kraft

November 9, 2024

5  out of  5
rating by Marlyn Kraft
"I enjoy working with Dain at Doug Jones Insurance. He is very easy to work with and resourceful."
We responded:
"Marlyn thank you for the 5 star review and mentioning Dain we appreciate you trusting us with your insurance needs "
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Mike Tarro

October 1, 2024

5  out of  5
rating by Mike Tarro
"Dain was very helpful and personable."
We responded:
"Thanks for the great feedback on Dain. We appreciate customers like you !!!"
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sheila fos

September 24, 2024

5  out of  5
rating by sheila fos
"Dain was amazing, he explained to me thoroughly what was going on with my account. He worked some numbers around to help me save some money. Great customer service."
We responded:
"Thank you for the review and trust in us to handle your insurance "
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Yi Jun Chiu

September 20, 2024

5  out of  5
rating by Yi Jun Chiu
"My experience with Dain was wonderful! He explained everything thoroughly and swiftly. With lots of personal consideration to help me navigate my future. He’s a really fun guy as well that made the interaction that much greater."
We responded:
"Thank you for the review. We appreciate you and glad Dain delivered awesome service "
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Kathleen Price

August 7, 2024

5  out of  5
rating by Kathleen Price
"Dain wasa big help in giving me a quote for my car insurance ,,I will definitely will be calling him back , ! Thanks"
We responded:
"Awesome appreciate the 5 star review . Thanks for the kind words about Dain he’s always ready to help with any insurance needs "
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Vy Nguyen

June 27, 2024

5  out of  5
rating by Vy Nguyen
"Dain provides us with an excellent customer services! Quick response and friendly. I will recommend to my friends and family!"
We responded:
"Thank you we love hearing about Dain and the team taking care of our customers "
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Diego Carreon

June 19, 2024

5  out of  5
rating by Diego Carreon
"Mucnisimas grasias oyga may amiable y may buen serbisio grasias"
We responded:
"Mucho Gracias "
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Sercan Hepsener (Serge)

June 18, 2024

5  out of  5
rating by Sercan Hepsener (Serge)
"I've had the pleasure of working with Dain for my insurance needs. He took the time to understand my specific requirements, and answered all my questions patiently. He reached out some people on my behalf to whom I had hard times reaching out. I highly recommend Dain to anyone seeking insurance guidance."
We responded:
"Wow thanks for the feedback on Dain . We are grateful for your trust in our office "
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Jim Dean

May 21, 2024

5  out of  5
rating by Jim Dean
"less then 5 minutes to take care of 2 problems, thank you"
We responded:
"Thanks Jim appreciate the review "
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Michael Buss

May 20, 2024

5  out of  5
rating by Michael Buss
"I had the opportunity to review my homeowners policy with Amaris Newport. She was exceptionally knowledgeable and assisted me in understanding the impact of adding or deleting many of the many coverages available. This process took quite awhile, but she maintained a helpful and cheerfull attitude. Thank You!!"
We responded:
"Awesome. We appreciate the time customers give us to review their coverages and make sure it meets your needs "
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Rogue Aquariums

May 16, 2024

5  out of  5
rating by Rogue Aquariums
"Amaris was very helpful and spent about half an hour answering questions i had concerning my auto coverage."
We responded:
"Thank you for the review we appreciate you too"
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Jassi

April 8, 2024

5  out of  5
rating by Jassi
"Amaris Newport is amazing. She handled my unique situation with such care. She communicated effectively and efficiently. She followed up with me about my car and renters insurance with every change. Her overall customer service was awesome! She represents State Farm very well! Thank you Amaris! You’re awesome!"
We responded:
"Thanks Jassi. We think Amaris is a Pro too . Glad we have you as a customer too "
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Rodney Wilkinson

March 12, 2024

5  out of  5
rating by Rodney Wilkinson
"Amazing service with an agent who found me the very best deals. Thanks for everything."
We responded:
"Thanks Rodney we appreciate the 5 star review and nice comments about our team ."
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Chase Jones

February 29, 2024

5  out of  5
rating by Chase Jones
"Very helpful! Even though courtly directly help me for State Farm he recommended other places that could help me and offer to talk about good vs bad deals. (FIVE STARS!)"
We responded:
"Thanks Chase we appreciate the review . We want to be open and honest with all customers and prospect. Glad we delivered on that mission statement !"
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daljit bal

February 22, 2024

5  out of  5
rating by daljit bal
"Dan was a great help. Very educated."
We responded:
"Thank you Dalit !!!! We are appreciate you as a customer of our our agency and the kind words about Dain ."
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Mayra Adachi

February 22, 2024

5  out of  5
rating by Mayra Adachi
"I’ve had a great experience with State Farm. Excellent customer service. Doug has taken the time to explain in details my auto policy coverage and limits. He even took time to provided me with excellent information as to what to look for when searching to buy a new auto."
We responded:
"Thanks Mayra for sharing your experience. We would love more customers like you too "
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Hailey Summer

February 20, 2024

5  out of  5
rating by Hailey Summer
"Amaris is amazing! So helpful and professional. I will continue to be insured through them because of how amazing she is. Thanks Amaris!"
We responded:
"Awesome Hailey appreciate the feedback on Amaris. We think she’s great too !"
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Ricardo Limon-Hernandez

February 13, 2024

5  out of  5
rating by Ricardo Limon-Hernandez
"Excellent service. Quick & easy"
We responded:
"Thank you Ricardo appreciate customers like you and taking the time to share your experience . Have a Great day "
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Kathy Forte

February 6, 2024

5  out of  5
rating by Kathy Forte
"Everyone was helpful, but special thanks to Dain, who offered to help with a no emergency problem over the weekend. Doug Jones hires the best!"
We responded:
"Thank you Kathy. Appreciate the 5 star review and comments about Dain !!! "
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Shabir S

February 2, 2024

5  out of  5
rating by Shabir S
"Very friendly and cooperative."
We responded:
"Thank you Shabir we appreciate the 5 star review and comments . Look forward to working with you ."